FLISQ

Help

Support

Signing in, your devices, deleting your account, and where to write if something doesn’t work.

Support support@flisq.io Signing in, devices, anything that doesn’t work. Privacy privacy@flisq.io Questions about your data. Security security@flisq.io Vulnerability reports.

Service operator: JASE GAEL ALLISON, an individual. We respond to support requests and reports within 72 hours.

Please don’t put the contents of your conversations in an email.

Signing in

Ask your administrator for a one-time code and enter it in the app. On the next screen, check your name and choose a @username. The code works once, on the first device that enters it, and only for a limited time. If it doesn’t work or has expired, ask your administrator for a new one.

Another device

On the new device, choose Link to My Account and confirm on a device where you’re already signed in. Your devices are in Settings → Devices.

Lost your phone

From another of your devices, sign the lost one out in Settings → Devices. If you have no other device, ask your administrator to remove it.

Deleting your account

Settings → Privacy → Delete Account. What gets erased is described in the Privacy Policy.

Reporting and blocking

Report is in the message menu. Block a person in their profile; stop a bot in its chat. The rules are in the Terms of Use.

Reporting a vulnerability

Write to security@flisq.io with the steps to reproduce it. Our contact is also in security.txt.